Frequently asked questions

WHat IS ABEL PUERTOLAS?

ABEL PUERTOLAS is the designer's namesake brand. Created in 2023 by Abel Puertolas himself.

what is made to order or mto?

We craft each piece especially for you, taking 2 weeks to a month. This commitment to slow production minimizes waste and our environmental impact. Many of our handbags and accessories are made from repurposed animal materials, ensuring ethical sourcing and sustainable practices. This approach takes time, but it guarantees a product made with respect for you and the planet.

getting to the cost.

Our prices reflect the craftsmanship that goes into each piece. We believe in fair pricing, acknowledging the true value of our creations. Some of our products are considered luxury items¹, reflecting the artistry and materials involved. These handcrafted pieces are not just functional, but a way to express your unique style. We offer a range of price points to ensure our exceptional craftsmanship is accessible, allowing us to keep creating high-quality goods while staying true to our values.

¹Luxury Items: designated as such because they represent the pinnacle of our craftsmanship and use premium materials. While they elevate your style, they fulfill a desire rather than a need. They're the flourishes that let you express yourself and experience the finest quality we offer.

sizes

For more information about the sizes, please check our size page here.

shipping and returns

Free shipping is currently only available for orders within Latin America. As an Argentinian company, our primary focus is on customers outside of Latin America. Therefore, shipping costs will apply to both receiving your order and any returns. How can I learn more about shipping costs and returns? Visit our Returns tab for detailed information on our return policy and any associated fees. Contact us directly at CONTACT@ABELPUERTOLAS.COM with any questions about shipping costs to your specific location.